Privacy Policy

Privacy Policy

Effective Date: 6-28-25

Critter Tough ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://crittertough.com or engage with us through other channels such as social media, email, or third-party marketplaces.

We may collect the following types of personal and non-personal information:

Personal Information:

• Name
   
• Email address
   
• Phone number
   
• Shipping and billing address
   
• Payment information (collected through secure third-party processors)
   
• Account login details (if applicable)
   
• Any other information you voluntarily provide
   

Non-Personal Information:

• IP address
   
• Browser type
   
• Device information
   
• Pages visited and time spent on the site
   
• Referral source
   
• Cookies and tracking technologies (via Google Analytics, Meta Pixel, etc.)
   

We may use your information to:

• Process and fulfill orders
   
• Communicate with you about your order or inquiry
   
• Send promotional offers or updates (if opted-in)
   
• Improve our website, products, and customer service
   
• Prevent fraudulent transactions and enhance security
   
• Comply with legal obligations
   

We do not sell your personal information. However, we may share it with:

• Service providers: such as payment processors, shipping companies, email marketing platforms, or analytics services
   
• Third-party marketplaces: if you purchase from us through Amazon, Walmart, or eBay
   
• Legal authorities: if required by law, legal process, or to protect our rights
   

We use cookies and similar technologies to:

• Understand how visitors use our site
   
• Remember user preferences
   
• Measure marketing performance
   

You may adjust your browser settings to reject cookies, though this may affect site functionality.

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites.

We implement reasonable physical, technical, and administrative safeguards to protect your data. However, no method of transmission over the internet is 100% secure.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
   
• Correct or update your data
   
• Request deletion of your data
   
• Withdraw consent to marketing emails at any time (via the "unsubscribe" link or by contacting us)
   

Our website is not intended for children under 13, and we do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Critter Tough
Email: sales.crittertough@gmail.com
Phone: (405) 293-8952
Website: https://crittertough.com